In summary, they suck.

Perhaps if you paid more attention to facebook and twitter you would see what we are "whining and whinging about".

You can't be monitoring your services if you haven't noticed the outages. Try a twitter search https://twitter.com/#search?q=crazydomains or a Facebook Search.

If you have issues with registrars then take it up with Auda.
If you have issues with billing sysles take it up with your bank.

Simple really.
If you get bad service, then shift your domains.

I dont get invloved on Twitter or Facebook, seems to be a veil of idiocracy I dont want to get involved with.
However your comment “outages” would imply your main gripe is with hosting?

If so we stopped using Australian Servers about 6 months ago, the only ones we would entertain were Maquarie, but their costs mean offshore hosting is the go for us.

I concur tho, that on the whole, the Australian domain/hosting industry albeit is heavily policied, is intrincly shite.

Personally, we now use a small cluster server, and 2 non dependant servers in the states.

If maquarie dropped their prices, I would whack our Aussie stuff on their servers, as they are or seem to be very professional.

I never received the e-mails needed to activate three services and then bill my clients. I thought that perhaps they had been overrun by new customers after their Cebit promotion so I made a call to CD to complain and then waited. I was surprised when my credit card statement arrived a month later to see I had been billed for four services by a different firm. The bank accepted that there was a dispute and that I did not have to pay until they heard from the supplier. I included my phone number in the complaint to the bank and expected that would cause a human from CD to call and we could sort things out (e.g. this time by staying on the line until they actually send the e-mails). I was still happy to pay for the services promised. What happened was nothing. Today I called the bank which told me that the dispute was closed and my account would be credited.

So read into this what you will.

It is a pity because the advertised rates and services are quite attractive.

Mind you we dont host with them. Dont get me started on shitty web hosts.

Anyhoo, as for retarded dns times/updates/edits . We have never had issue with this, and we own circa 1000+ domains across a broad array of registrars.

More aptly is the recent demise of BottleDomains.

“Hello,

Thank you for your email.

Unfortunately there was an unexpected error which caused a malfunction in the data center as well as our support system.

We’re sorry that our telephone support was not reachable this morning.

Our senior analysts have been working hard on the repair and assure us that all services should be running perfectly since then.

We have got our ticket/email system back.

Emails will slowly filter through the backup MX server.

Please allow some more times and everything should work normally.

If you have further queries, please feel free to let us know.”

They wont reply, yet they will send you a renewal reminder…. My website has been down for 6 hours now, so has theirs.. and its not like you can find out why.. Thank GOD my renewal is up halfway through July, time to backup the databases!"

Good luck!

I did get an automated reply from their ticket system!!! I feel so special…

Email and their web hosting have been offline for the past 8 hours. If you call their support number (1300 210 210) you will hear the message “Sorry, this service is unavailable”.

Perhaps they should have better invested their money in something other than Pamela Anderson: (Brisbane Times link)

I foolishly picked up three "free domain registration" vouchers from the bimbos on their CEbit stand last week. Well maybe collecting vouchers from cute girls is not so bad. But using them was. So was paying for one URL redirection and two hosting plans. Basically the domains got registered but their registration emails failed to arrive. Phone help was negligible. Got one url redirect to work. also one of two hosting accounts was accessible. However although that site got uploaded and was accessible last night, tonight it is not. Nor is the "coming soon" page on the last site.

Phone help stops at 8pm.

"Live status" shows all green.

whois gives a script error

so obviously one or more of their machines is down and there is no one interested in checking. Maybe tomorrow, maybe next week?

I am reluctant to charge my clients for publishing their pages on this host.